Expert trailer manufacturer Van Eck invest in its after sales network to sustain the continuity of its customers’ operations
Expert trailer manufacturer Van Eck offers custom-made vehicles and invested in its after sales network to offer eckcellent service to its customers.
In addition to its main manufacturers’ service in Beesd, Van Eck recently added 99 new service points from 13 different countries in order to sustain the continuity of its customers’ operations. New service network expansion includes Belgium, Czechia, Denmark, France, Germany, Italy, Latvia, Luxembourg, Netherlands, Portugal, Serbia, Switzerland, and United Kingdom, to its service network and is committed to achieving minimum downtime and maximum customer satisfaction.
For easy customer access, Van Eck updated its website with the “Find Service Point” page which enables to get the direction to the nearest service point and get more information about them.
Furthermore, for faster and more efficient response to the customer after sales requirements, Van Eck invested in the necessary IT infrastructure and connected its authorized service points with a service portal for timely and diligent warranty handling.
From its main service point located in the production plant in Beesd, the Netherlands, Van Eck offers maintenance and repairs, changeovers, adjustments, and periodic maintenance services with the highly-qualified Aftersales team.